Privacy Policy

Personal Data We Process

HappyHealthHub processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

  • First and last name.
  • Address details, only if you place an order.
  • Email address, only when leaving comments, sending messages via the contact form, or subscribing to the mailing list.
  • IP address, only when leaving comments, sending messages via the contact form, or subscribing to the mailing list.
  • Data regarding your activities on our website.
  • Internet browser and device type.
  • Bank account number, only for online payments.

This data is used for:

  • Creating quotes (upon request).
  • Issuing invoices.
  • Payment methods such as iDEAL.
  • The mailing list.
  • Google Analytics statistics (stored for 14 months).

This data will never be sold to third parties. Only the involved parties (such as Google, Facebook, etc.—a list of collaborating parties is available at the bottom of this page) will have access to this data.

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian permission. However, we cannot verify the age of a visitor. We encourage parents to be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data from a minor without such permission, please contact us at happyhealthub@gmail.com, and we will delete the information.

Purpose and Legal Basis for Processing Personal Data

HappyHealthHub processes your personal data for the following purposes:

  • Handling your payment and order.
  • Sending our newsletter and/or promotional materials, only if you are a customer or have subscribed to the mailing list.
  • Contacting you by phone or email if necessary to provide our services.
  • Informing you about changes to our services and products.
  • Analyzing your website behavior to improve our website and tailor product and service offerings to your preferences.
  • Processing personal data if legally required, such as data needed for tax returns.
  • Handling any information you voluntarily provide, such as messages sent via the contact form. HappyHealthHub advises against sharing sensitive personal information through the website and/or contact form.

Automated Decision-Making

HappyHealthHub does not make decisions with significant consequences for individuals based on automated processing. This refers to decisions made by computer programs or systems without human intervention.

Retention of Personal Data

HappyHealthHub does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. Data will be stored for a minimum of seven years, as legally required.

Sharing Personal Data with Third Parties

HappyHealthHub does not sell your data to third parties and only shares data if necessary for the execution of our agreement with you or to comply with a legal obligation. Below is an overview of the parties HappyHealthHub collaborates with:

  • Hostinger
  • Google Analytics
  • Akismet (for spam prevention)

We collect information about visitors who comment on websites using our Akismet anti-spam service. The information collected depends on how the user has set up Akismet but generally includes the commenter’s IP address, user agent, referrer, and site URL (along with other information such as name, username, email address, and the comment itself).

Cookies and Similar Technologies

HappyHealthHub only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone upon your first visit to our website. The cookies we use are necessary for the technical operation of the website and ease of use. They ensure the website functions properly and remember your preferred settings. Additionally, cookies help us optimize our website. You can disable cookies by configuring your internet browser to stop storing cookies. You can also delete previously stored information via your browser settings.

International Data Transfers

As HappyHealthHub operates globally, your personal data may be processed in countries outside your residence. We ensure that all international data transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users. When transferring data to non-EU countries, we ensure adequate protection measures, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by HappyHealthHub. You also have the right to data portability, meaning you can request a transfer of your personal data in a computer file to yourself or another organization designated by you.

To request access, correction, deletion, data transfer, or withdrawal of consent, please send an email to happyhealthub@gmail.com.

To ensure the request is made by you, we ask you to include a copy of your ID with the request. In this copy, black out your photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) for privacy protection. We will respond as soon as possible, but within four weeks.

How We Secure Personal Data

HappyHealthHub takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are signs of misuse, please contact our customer service at happyhealthub@gmail.com.

Compliance with International Regulations

HappyHealthHub is based in the Netherlands and operates under the General Data Protection Regulation (GDPR) applicable in the European Union. If you are located outside the EU, please note that your data will be processed under GDPR guidelines. If you are a resident of a country with additional data protection laws (e.g., the California Consumer Privacy Act (CCPA) in the United States), HappyHealthHub currently does not operate under these laws unless explicitly required. Please contact us if you have specific concerns regarding compliance with non-EU data protection laws.